CURRENTLY WE ARE ONLY DELIVERING TO BRISBANE, GOLD COAST AND SUNSHINE COAST

Return Policy

At cloudBAZAR.shop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure your shopping experience is hassle-free.

Return Window

You have 7 days from the date of delivery to initiate a return for most products. This window allows you to thoroughly evaluate your purchase and decide if it meets your expectations.

Eligibility for Returns

To qualify for a return, items must be:

  • Unused: Products should be in their original condition, packing and free from any signs of use.
  • In Original Packaging: All items must be returned in their original packaging, including any labels, tags, or accessories that came with the product.

Exceptions

While we strive to accommodate all returns, please note that certain items may be non-returnable, including but not limited to:

  • Personalized or custom-made products
  • Hygiene-related items (such as underwear or swimwear) if opened
  • Disposable products (if opened)

Process

To ensure a smooth return process, please make sure your items meet the criteria outlined above.

Refunds

Once we receive and inspect your returned items, we will process your refund according to our refund policy. Please allow a 7 business days for the refund to reflect in your account.

Please share your complete account information, copy of cancelled cheque will be the best option.

Contact Us

If you have any questions regarding our return policy or need further assistance, please don’t hesitate to contact our customer service team. We’re here to help you!

Thank you for shopping with cloudBAZAR. Your satisfaction is our priority!

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info@clodbazar.shop

The Products and Services described on this website are available only in Australia from © Shafali Bansal ABN 24 761 770 157